*******
Where the heck does the data go, when we phone for explanations they cant help us as they cant go through our private phones!!!! so what exactly is itemized billing if we cant see what we being billed for....how can a number that always only uses 5gigs a month all of a sudden use 2gigs in 2.5 days. Must be nice to ***** with no consequences cannot wait for the day our contracts are up, maybe if you didn't have people pretending to work in the call centre you would not need to ***** money from your clients to cover big bonuses at Christmas time.
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Vodacom's replyOfficial
30 Nov 2017, 13:45Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Nov 2017, 13:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,