1 reviews | Active since Jun 2016

19 Mar 2017, 20:40

*******

<p>Last year now this year again these Vodacom ******* are back again...claiming I owe them money ..see this latest email I receive from them :::</p> <p><span style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Good Morning </span><br style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><br style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Vodacom Account: I ********** </span><br style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><br style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Please be advised that our records shows that the above mentioned account has been handed over to an external debt collection agent called Nimble as of the 21/12/16.</span><br style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><br style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;">You need to contact them on</span><a style="text-decoration: none; color: #4285f4; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;" href="tel:011%20253%207168" target="_blank"> ********** </a><span style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;"> or via e-mail on (</span><a style="text-decoration: none; color: #4285f4; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;" ********** ********** style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;">) for a suitable payment arrangement, they are now pursuing with collection.</span><br style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><br style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Regards</span><br style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Faiek Mohamed</span></p> <p> </p> <p><span style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Silly faiek Mohamed...</span></p> <p><span style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 22.5867px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Don't u guys just get it that I don't have a Vodacom account n don't even have a Vodacom number...simple simple simple....but I suppose if Vodacom is *****ing money from everyone then this sort of letter of demand is normal. *******

0
Replies (1)
Vodacom
Vodacom's reply20 Mar 2017, 07:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team