1 reviews | Active since Feb 2017

20 Feb 2017, 22:37

*******

<p>ive had my cell contract with this company for years , every now and then my airtime balance just dissappears , even though i pay extra on my account to have extra data and talk time every month , i then have to buy a R110 top up and within minutes that entire R110 dissappears and i have to buy another and another , so on Friday 17th i ran out of airtime and again this has happened to me , and its only the 20th of the month , since Friday i have bought 3 R110 topups and im only left with R8 as of now Monday evening , when i try phone im left with a computer answering machine , ive complained about this before just to be laughed at , im no idiot ive had Iphones from day 1 , i know all the dos and dont and what eats through data and what doesnt , yet you big shot corporate ******* have no idea what service and loyalty actually is.</p> <p>USELESS INCOMPETANT AMETEURS ***** ******* HYPOCRYTES and thats been polite !!</p>

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Replies (1)
Vodacom
Vodacom's reply21 Feb 2017, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

Best regards,