1 reviews | Active since May 2010
<p>My wife had a data contract of 20Gig which had about 17Gigs left on the 31 Jan. </p> <p>The contract would expire on the 31 Jan, but instead of keeping the 20Gig contract she migrated to a 5Gig data contract instead, which is supposed to transfer over at midnight at the end of the month, ie later that night. We decided to use up the left over data that evening, but NO, for a change Vodacom did their job and by 17h00 that evening the data was ******. The SP's are ripping the users off, they ***** back what we have already payed for. Not fair, they are corporate giants that forget who built their business for them!!</p> <p>Ref No: S4-NAV31-1E3N3 was given when my wife called Vodacom, which they cannot locate anymore.</p>
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Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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