1 reviews | Active since Apr 2015
*******
Ob Saturday the 25th of April 2015 i recharged with 1 gig data and R110 airtime. We are on holiday so i wanted the airtime to be able to phone my boyfriend every now and then. We are on the beach most of the day so i don't use my phone a lot due to fear of theft. So on Sunday 26th of April 2015 my phone stopped working and when i checked my balances everything was R0. The lady at the call centre claims i used it all on internet, while being on holiday and only using my phone during the night? impossible!! And after that i loaded another 1 gig that went off of my bank account but i never received. I hear of this a lot and i am so tired of vodacom. Cant wait to cancel my contract and join a honest service provider!!! I lost R410 in a day!!!! And i still had to load data so tgat makes it R560 in a weekend. Thanks for being ******* vodacom....
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
