RH
Ronel H
1 reviews | Active since Jul 2011
17 Nov 2016, 20:18
*******
<p>So I play the daily "play every day" thing for the first time, win a music track and proceed to download it, next thing I get the following SMS :Thanks for purchasing 3 Pack Weekly at R9.99. To check out more of the latest Vodacom entertainment services, click http://live.vodacom.co.za I did not subscribe to this, I will forward this to the National consumer tribunal, together with the fact that you failed to cancel my contract when I requested you to do so in April this year!!! I've had it with your pathetic service and *****ing my money!!!!</p>
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Vodacom's replyOfficial
18 Nov 2016, 07:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Nov 2016, 07:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,