1 reviews | Active since Apr 2014

17 Jun 2016, 09:11

*******

<p>Vodacom is run by a bunch of *******. How is it that on a top up contact you can see how much data you use, but the minute you take a bundle contact, that same usage suddenly turns into R6000? No f*ing way! No notifications that the limit is being reached, NOTHING. Your customer service is of NO help and I refuse to pay that amount as I know it's bull. We were even assured when we signed up, that Vodacom would verbally put a cap on the contract so we can't go more than R100 over.</p> <p> </p> <p>Seriously people, stick to prepaid, these guys apparently will do anything to ***** your money.</p>

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Replies (1)
Vodacom
Vodacom's reply18 Jun 2016, 06:36
Official

Dear Customer,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

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Regards

Consumer Website Team

Best regards,