PS
Palesa S
1 reviews | Active since Jun 2013
30 Oct 2019, 06:52
*******
To whom it may concern
I took out insurance cover for my cellphone but now you from what was supposed to be an installment of R200 I’m paying R440 and there is no clear explanation as to why.
Kindly resolve this matter because I’m taking this up to the Exco board of I don’t have my money reversed back into my account this month. I’m tired of being ****** with my money and I’ll expose you.
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Vodacom's replyOfficial
30 Oct 2019, 07:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Oct 2019, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PS
Palesa S's updateReviewer Update
30 Oct 2019, 13:45If I was advised accordingly then I would not be writing this complaint so clearly someone is not responding to resolve the concern
PS
Palesa S's update30 Oct 2019, 13:45
Reviewer Update
If I was advised accordingly then I would not be writing this complaint so clearly someone is not responding to resolve the concern