Thievery just a modern format !!
On a prepaid load R150 converted part to 500m and the balance for phone usage, waking up this morning i have 13 rand left on acc and all of a sudden 500m was now 1gig now i am not that tech illiterate to make such a stupid mistake, a the same time few weeks back they deducted money from my bank account on a prepaid no contract, so how did they get the bank info ?? and prepaid !!! Calling them is useless there excuse oo sorry you must have instead of 500m changed it to 1gig now am i that frikken stupid and blind as not to read on the screen and ensure i select the correct nr !!!! NOW HOW ON THIS EARTH CAN THIS BE FIXED, AM SURE I AM NOT THE ONLY ONE WITH THIS PROBLEM !!! ALL THEY FORCING ME TO DO IS GOING TO THE NEWSPAPERS AND IF NEEDS BE NO MATTER THE COST I WILL SURE THERE **** TO AND SMEAR THERE NAME THAT THIS MISTAKE WILL EQUATE TO A FEW MILLION OF BAD PUBLICITY !!! NOW I HAVE HAD IT WITH THESE SMUCKS !!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
Feedback has been provided.
Regards,
RM
Good day,
Feedback has been provided.
Regards,
RM