MH
Michael H
1 reviews | Active since Jul 2010
23 Oct 2015, 14:25
Thievery
I breached my data cap, and immediately purchased a once off bundle on the vodacom website - only to discover the next day that the bundle took 6 hours to activate, and I have been billed out of bundle rates (around R1300!!)<br> <br> Called customer care to try resolve the issue, and they advised me if I did not like I was welcome to find a different provider.<br> <br> Great stuff guys, spot you in the long grass.
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Replies (1)Vodacom's replyOfficial
23 Oct 2015, 16:02Hello Morgan272,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
Vodacom's reply23 Oct 2015, 16:02
Official
Hello Morgan272,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
