*****'s the whole bunch of them

My phone was ****** on the 19th of June 2019 and we reported it ****** to vodacom and asked them to block the phone as it wax a Samsung S 7 and we are still paying for the phone. Went to the police station and wax informed that they needed the number from Vodacom before they can open a case. We have subsequently tried and block that phone four times and every time we get told by vodacom illiterate and dumber than a brick staff that we will get an sms with the number and guess what no number. To add insult to injury I have asked samsung and they have told me that that the phone is being used. Vodacom agents at the Tyger valley branch went so far as to tell me to go to samsung in canal walk and ask them to block the phone. So what us vodacom there for and why is the phone not blocked. Their service is a joke and the people that work for them is clueless as we have so far filled in forms at different vodacom outlets to have this phone blocked but nothing and no number us forthcoming so that we can get a case number. Absolutely will not allow any of my friends open an account with vodacom in future.

Quinton Swanson