MP
Morne P
1 reviews | Active since Nov 2018
04 Nov 2018, 10:00
*****'s in Vodacom
Hi
I had a contract phone ********** 230 that expired in August 2018 so i did the normal thing by phoning Viacom to cancel contract i di so twice then they phone me 3 times to try and cell me things against that contract and i said please leave me alone i doint want the contract then they made ***** they open the contract and start billing me for a account that i close the are *****s so no i will not pay them for the 2 other contracts till they fix the problem or pay me back.
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Replies (2)
Vodacom's replyOfficial
04 Nov 2018, 10:46 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Nov 2018, 10:46
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
06 Nov 2018, 15:35 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. Regards Consumer Website Team
Vodacom's reply06 Nov 2018, 15:35
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. Regards Consumer Website Team