*****s
<p>I had it with these people. A payment towards my account was paid in cash, and since then (2 months ago) im still struggling witht these *****S to allocated it to my account. I have sent number of emails and phone call but no one knows how to work a computer. I wish to cancel my contracts with them but have to wait for the cancellation date. I know that i am not the only one where VODACOM PTY has ****** money from its clients. </p> <p>I am receiving sms's statimg that i need to pay and when i phone them back, they have no clue what im taking about. </p> <p>POOR!!!!!!!!!!!!!!!!</p>
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Replies (2)
Vodacom's replyOfficial
15 Aug 2017, 06:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Aug 2017, 06:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Aug 2017, 16:37Dear Barnie Buys,
Thank you for your patience.
I've sent you a SMS with feedback.
Regards,
UW
Best regards,
Vodacom's reply16 Aug 2017, 16:37
Official
Dear Barnie Buys,
Thank you for your patience.
I've sent you a SMS with feedback.
Regards,
UW
Best regards,