*****s!

<p>I migrated from one package to another on Friday 27 Jan 2017. Within 2 hours my sim was working as well as my new phone. On Tuesday morning my phone was off the grid. I can only receive calls, but cannot make any nor can I use SMS or Whatsup. Upon enquiry I was told that I will be off for 24 - 48 hours due to the migration. No one communicated this to me. I still had about 1 G off data and about 80 minutes talk time. I am told that this is simpy forfeited! What!!! I paid for this and now have no working phone AND they just take my remaining data and airtime!! Unacceptable. When I asked the call centre when someone would come back to me...you guessed it: 24 - 48 hours! Really!!!???</p>