KM
Khatija M
1 reviews | Active since Mar 2009
09 May 2019, 10:26
*****s
Still waiting for someone to contact - week gone already. won't hold my breath
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
09 May 2019, 11:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 May 2019, 11:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 May 2019, 11:49 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that we have rep**** to your query previously posted. Kindly see response below with regards to your query:
Effective 1 April 2019, there were some changes to our contract pricing. This change was communicated with all customers and notification was included in the monthly billing as well as the press release dated 27 February 2019.
Please see the following link for more information related to the pricing changes: https://www.vodacom.co.za/vodacom/terms/pricing-guide/
Regards,
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that we have rep**** to your query previously posted. Kindly see response below with regards to your query:
Effective 1 April 2019, there were some changes to our contract pricing. This change was communicated with all customers and notification was included in the monthly billing as well as the press release dated 27 February 2019.
Please see the following link for more information related to the pricing changes: https://www.vodacom.co.za/vodacom/terms/pricing-guide/
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 May 2019, 11:49
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that we have rep**** to your query previously posted. Kindly see response below with regards to your query:
Effective 1 April 2019, there were some changes to our contract pricing. This change was communicated with all customers and notification was included in the monthly billing as well as the press release dated 27 February 2019.
Please see the following link for more information related to the pricing changes: https://www.vodacom.co.za/vodacom/terms/pricing-guide/
Regards,
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that we have rep**** to your query previously posted. Kindly see response below with regards to your query:
Effective 1 April 2019, there were some changes to our contract pricing. This change was communicated with all customers and notification was included in the monthly billing as well as the press release dated 27 February 2019.
Please see the following link for more information related to the pricing changes: https://www.vodacom.co.za/vodacom/terms/pricing-guide/
Regards,
Vodacom Consumer Website Team
Best regards,
KM
Khatija M's updateReviewer Update
09 May 2019, 12:03We should have the right to cancel the contract if it increases, since the contract we signed becomes null and void. You people are not the only ones suffering with the inflation increases.
We already paid more for tax increase, now you feel it's your right to just increase our contracts without giving us an option to accept or cancel.
KM
Khatija M's update09 May 2019, 12:03
Reviewer Update
We should have the right to cancel the contract if it increases, since the contract we signed becomes null and void. You people are not the only ones suffering with the inflation increases.
We already paid more for tax increase, now you feel it's your right to just increase our contracts without giving us an option to accept or cancel.