AZ
Alicia Z
1 reviews | Active since Jul 2016
27 Jul 2016, 05:55
*****s!!!!
<p>I cancelled my contract in January and paid in full. Since then I have been invoiced twice. Spoke to the rudest call centre agent in accounts 2 days ago and she told me she can't tell me what it is for, I just have to pay it. Please advise how much Vodacom needs to ***** from me before they finally close my account???</p>
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
27 Jul 2016, 09:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Jul 2016, 09:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Jul 2016, 09:22Dear Alicia,
Your problem has been resolved and I hope I improved your experience.
Regards,
Cassandra
Best regards,
Vodacom's reply27 Jul 2016, 09:22
Official
Dear Alicia,
Your problem has been resolved and I hope I improved your experience.
Regards,
Cassandra
Best regards,