*****s

I got my phone ****** and reported it on Sat . Now yesterday I did a sim swap and was told I will get everything back today. Now today morning I had about 490 mb remaining from my 3gig. Now I watched a you tube video about 3of then and then for ready and left for work stuff. I did close the app when done. I lost my phone not my ability to use a phone. So now I was whatzapping all day and then I get a msg telling me that I ran out of data. Like 400 mb worth of data. Not possible.called the customer careline and found a lady named Sindy she said she will tranfer me to her boss then they will call me back in explanation of what happened to my data. Am still waiting for that call. I need my data back please.