SM
Sebatane M

1 reviews | Active since Feb 2021

09 Feb 2021, 10:35

***** consultant

Vodacom repairs Greenacres, greshan Peter's. She changed my quotation 3 times, tge third time was her decesion without my concern, absolutely no customer concern just as long as she gets money in.

0
Replies (2)
Vodacom
Vodacom's reply09 Feb 2021, 11:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply09 Feb 2021, 12:26
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Please note that we escalated your query to our store leadership team for further assistance. Based on the feedback provided, contact will be made with you to address your complaint.

We apologize for the inconvenience and the service experienced.

Regards,

Vodacom Consumer Website Team 

Best regards,