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Shane S

1 reviews | Active since Jun 2013

19 May 2015, 06:39

They want to bribe their clients

I called Vodacom Regarding the tarrif increase and how I never signed for the increase, which I don't mind paying just with it changing my contract I should be able to get a new hand set.<br> <br> all I was told is that they cant help me with that and I must wait for my contract to expire and that they will give me some data.<br> <br> seems the only thing left for me to do is look into other service providers and to take my story to social media platforms as well as local community papers.<br> <br> So disappointed

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Replies (1)
Vodacom
Vodacom's reply19 May 2015, 13:22
Official
Hello Shane69,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team