RR
Ronald R
1 reviews | Active since Aug 2018
03 Oct 2023, 13:08
They using this AI s...
They using this AI system called Tobi....is solves nothing hire people who van feed their family and stop buying chatbots that takes people's jobs. I'm trying to cancel my contract but the system keeps failing me, someone call me I want to cancel my contract
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Replies (2)
Vodacom's replyOfficial
03 Oct 2023, 13:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Oct 2023, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Oct 2023, 14:38Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have assisted and processed a cancellation for the end date 31-10-2023 as requested.
Your reference number is ***.
Regards, Consumer Website Team
Your reference number is ***.
Regards, Consumer Website Team
Best regards,
Vodacom's reply03 Oct 2023, 14:38
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have assisted and processed a cancellation for the end date 31-10-2023 as requested.
Your reference number is ***.
Regards, Consumer Website Team
Your reference number is ***.
Regards, Consumer Website Team
Best regards,