SS
Sulaiman S

1 reviews | Active since Apr 2018

24 Nov 2024, 00:42

They stole my phone number

I am a red vip customer for so many years and I have never experienced such ******* from vodacom.

I recently have had my contract line just taken away from me and was given a prepaid number on a simcard I have had for who knows how long.

This has happened twice now and with sad and disbelief my business line not just any line.

I have lost business calls I have lost time i couldn't contact anyone on this very note today I met up in an accident and guess what even trying to make a sim swap through vodacom flamwood walk they couldn't even get my business line up and running.

What ******* and disgrace our so called leading network.

I will never renew any contracts with vodacom ever again...

0
Replies (1)
Vodacom
Vodacom's reply24 Nov 2024, 11:17
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team