SS
Sulaiman S
1 reviews | Active since Apr 2018
24 Nov 2024, 00:42
They stole my phone number
I am a red vip customer for so many years and I have never experienced such ******* from vodacom.
I recently have had my contract line just taken away from me and was given a prepaid number on a simcard I have had for who knows how long.
This has happened twice now and with sad and disbelief my business line not just any line.
I have lost business calls I have lost time i couldn't contact anyone on this very note today I met up in an accident and guess what even trying to make a sim swap through vodacom flamwood walk they couldn't even get my business line up and running.
What ******* and disgrace our so called leading network.
I will never renew any contracts with vodacom ever again...
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
24 Nov 2024, 11:17 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Nov 2024, 11:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
