They sold me a Promotion R899

Item: Vodacom
Rating: 1
Author: Anne-Rie Smit

They sold me a Promotion R899.00 speed 200mb up and 200mb down my speed was 27mg up and 50 mb down I cancelled 4 days later now they want a penalty of R3277.00 for a product stoped before 5 days and a product not used they are *******

Helpful (0)

Replies (1)

Vodacom's replyOfficial

17 Jun 2024, 07:59

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply17 Jun 2024, 07:59

Official