YM
Yandisa M

1 reviews | Active since May 2024

13 May 2025, 08:51

They sell faulty sim cards that can't connect to their network

From having difficulty ending contracts to unsuccessful SIM SWAPS, Vodacom stays giving the worst customer service. I've been out of service for 4 days now waiting for someone to call or fix my faulty sim card 🙃 Absolutely TERRIBLE SERVICE!

0
Replies (1)
Vodacom
Vodacom's reply13 May 2025, 10:10
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team