they say they are phoning back. no communication never phone back to organize the problem

Dear Customer,

 

Thank you for making us aware of your complaint.

 

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

 

***Please note*** Beware of phishing ****s.

 

Vodacom will not contact you via Whatsapp to request your personal details

 

Regards,

 

Vodacom Consumer Website Team