lS
lesego S
1 reviews | Active since Jul 2016
19 Oct 2021, 09:38
They ****** me....i...
They ****** me....i purchased electricity vouchers on their app but the haven't sent me the vouchers, it has past a month now. When I send them emails they don't reply
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
19 Oct 2021, 11:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Oct 2021, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Oct 2021, 17:30Vodacom: Enjoy your purchase! You get R100 Eskom Electricity Coupon Dial *120*621# Use code *** Redeem before 30/09/2021. T&Cs apply.
Vodacom: Enjoy your purchase! You get R100 Eskom Electricity Coupon Dial *120*621# Use code *** Redeem before 30/09/2021. T&Cs apply.
Vodacom: Enjoy your purchase! You get R100 Eskom Electricity Coupon Dial *120*621# Use code *** Redeem before 30/09/2021. T&Cs apply.
Vodacom: Enjoy your purchase! You get R100 Eskom Electricity Coupon Dial *120*621# Use code *** Redeem before 30/09/2021. T&Cs apply.
Vodacom: Enjoy your purchase! You get R100 Eskom Electricity Coupon Dial *120*621# Use code *** Redeem before 30/09/2021. T&Cs apply.
Vodacom: Enjoy your purchase! You get R100 Eskom Electricity Coupon Dial *120*621# Use code *** Redeem before 30/09/2021. T&Cs apply.
Vodacom: Enjoy your purchase! You get R100 Eskom Electricity Coupon Dial *120*621# Use code *** Redeem before 30/09/2021. T&Cs apply.
Best regards,
Vodacom's reply20 Oct 2021, 17:30
Official
Vodacom: Enjoy your purchase! You get R100 Eskom Electricity Coupon Dial *120*621# Use code *** Redeem before 30/09/2021. T&Cs apply.
Vodacom: Enjoy your purchase! You get R100 Eskom Electricity Coupon Dial *120*621# Use code *** Redeem before 30/09/2021. T&Cs apply.
Vodacom: Enjoy your purchase! You get R100 Eskom Electricity Coupon Dial *120*621# Use code *** Redeem before 30/09/2021. T&Cs apply.
Vodacom: Enjoy your purchase! You get R100 Eskom Electricity Coupon Dial *120*621# Use code *** Redeem before 30/09/2021. T&Cs apply.
Vodacom: Enjoy your purchase! You get R100 Eskom Electricity Coupon Dial *120*621# Use code *** Redeem before 30/09/2021. T&Cs apply.
Vodacom: Enjoy your purchase! You get R100 Eskom Electricity Coupon Dial *120*621# Use code *** Redeem before 30/09/2021. T&Cs apply.
Vodacom: Enjoy your purchase! You get R100 Eskom Electricity Coupon Dial *120*621# Use code *** Redeem before 30/09/2021. T&Cs apply.
Best regards,
Vodacom's replyOfficial
21 Oct 2021, 09:35Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our attempts to contact you were unsuccessful after numerous attempts.
As per our telephonic discussion yesterday, you advised that you managed to redeem the voucher and received the electricity tokens. We tried following up to confirm if the tokens worked, however we were unable to get hold of you.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our attempts to contact you were unsuccessful after numerous attempts.
As per our telephonic discussion yesterday, you advised that you managed to redeem the voucher and received the electricity tokens. We tried following up to confirm if the tokens worked, however we were unable to get hold of you.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Oct 2021, 09:35
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our attempts to contact you were unsuccessful after numerous attempts.
As per our telephonic discussion yesterday, you advised that you managed to redeem the voucher and received the electricity tokens. We tried following up to confirm if the tokens worked, however we were unable to get hold of you.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our attempts to contact you were unsuccessful after numerous attempts.
As per our telephonic discussion yesterday, you advised that you managed to redeem the voucher and received the electricity tokens. We tried following up to confirm if the tokens worked, however we were unable to get hold of you.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,