AV
Adriaan V

1 reviews | Active since May 2022

05 May 2022, 08:24

They rip you off

They rip of their customers left and right. My contact expired I took out for a Huawei with 2Gb and 100mins. They never informed me that it expired or even gave me any notification about that I had to find out by the 5th guy telling me that the month I was in was the last payment. I found out ive been paying 2 months already and I needed to cancel my contract otherwise it go’s on a month to month payment. I was paying more than i used to when I was still in a contract period now only its for only data and minutes. 500 bucks to be exact. Now i have to fight them because I don’t think its fair as they didnt even notify me.

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Replies (1)
Vodacom
Vodacom's reply05 May 2022, 08:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team