1 reviews | Active since Dec 2017
They not transparent with charges, they *****
People with Vodacom, make sure you check your statements!!! What they dont tell you upfront is of a little service which you can opt out of or block so that when all the advertising **** comes on your phone and you accidentally click on it (as the x is usually micro small), it will automatically register you and charge you for vLive services you are not using....such as games, I dont have or play ganes. I finally figured this out when I was whacked with a huge bill. Go back a year and there is over R3000 worth of these charges they've taken from me. The answer, no well we'll only back date 3 months for refund. Do you know your TCF laws Vodacom???? This is theft. I want full refund!
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Regards
Vodacom Consumer Website Team
Good day
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
