MT
Michelle T
1 reviews | Active since Nov 2022
15 Nov 2022, 13:20
They never do there job
Last year we paid up the account. Since then I'm still waiting for a paid up letter. I call every 3 weeks, still nothing. Now my Clearscore still say I own them money. I confirm over the phone my account is paid up but they don't want to fix it.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
15 Nov 2022, 13:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Nov 2022, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MT
Michelle T's updateReviewer Update
15 Nov 2022, 14:04Thanks
I will be waiting for that call
I will be waiting for that call
MT
Michelle T's update15 Nov 2022, 14:04
Reviewer Update
Thanks
I will be waiting for that call
I will be waiting for that call