KM
Khongelani M

1 reviews | Active since Feb 2016

06 May 2022, 11:24

They must stop abusing the customer. how should I have an agreement to other organization those who collecting money on they behalf and I don't even have they contact. other side I'm paying them. this the hell of organization, actual I hate the way they t

I have an contract with Vodacom every time they give me a lot of problem because the debt my account twice month, when I ask them, the call Centre says I have an agreement with MBD how should I have an agreement with third party? some are very rude to me they can also drop my call where's we are in conservation. Now they want to disconnect or block my line what kind of business. They make me angry . The number is ***

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Replies (1)
Vodacom
Vodacom's reply06 May 2022, 11:27
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team