They migrated all my contracts after they had permission for 1 migration

Item: Vodacom
Rating: 1
Author: Christa T

They migrated all my contracts after they had permission for 1 migration. It has been a battle for about more than 1 month now to have it rectified yet only 1 number was rectified. Promised feedback without any given.

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Replies (1)

Vodacom's replyOfficial

01 Aug 2022, 12:13

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Aug 2022, 12:13

Official