They ****** me of R90 and refused to accept responsibility

Item: Vodacom
Rating: 1
Author: MRN R

They sold me a R90 voucher for Nu Metro that didn't work I bought 3 and 2 of them worked After 2 weeks they told me to contact Nu Metro because they said it was redeemed.

I have proof for each time I entered the code that it wasn't redeemed

They ****** me of R90. I am going to SAPS to make an affidavit at this point.

So disappointed with Vodacom/Vodapay and Vodaclub

Helpful (0)

Replies (1)

Vodacom's replyOfficial

16 Dec 2025, 07:37

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply16 Dec 2025, 07:37

Official