1 reviews | Active since Sept 2017
They **** to me
Two weeks ago an agent from Vodacom phoned me and said they can give me a contract for R199 for 5 GB plus a router. I asked if they will cancel my contract of 1 GB for R139 and they confirmed. Now they send SMS that I owe them money but they didn't cancel my contract. They **** about cancelling the contract. I'm a pensioner and cannot afford both contracts of R139 and R199.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Lisa
As discussed, feedback has been provided.
Regards,
RJ
Hi Lisa
As discussed, feedback has been provided.
Regards,
RJ