eW
eugene W
1 reviews | Active since Sept 2015
02 Jun 2021, 18:39
They lie
I insured my laptop with vodacom. I called them on a fee occasions. They told me to take the laptop to incredible connection for an assessment and that R450 i must pay will be taken as my excess payment. I have been waiting for 2 months and have called them on 3 occasions and still had no response.
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Vodacom's replyOfficial
03 Jun 2021, 10:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2021, 10:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team