MS
Matthew S
1 reviews | Active since Nov 2019
17 Jun 2021, 10:04
They have the most disgusting customer service I have ever experienced
They have the most disgusting customer service I have ever experienced. I recently cancelled an upgrade on the 04/06 and I’m still waiting for it to be action. I can’t proceed with an better deal because the other quote still needs to be removed. I guess Vodacom is not bothered with customer retention ??
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Vodacom's replyOfficial
17 Jun 2021, 11:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Jun 2021, 11:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team