dM
david M
1 reviews | Active since Dec 2013
22 Jun 2022, 18:13
They have no idea
I took out an upgrade with Vodacom,and now I'm being billed for what I did not ask for,and nobody is able to explain what happening to my account,to only thing they able to do is to transfer me from one department to another.They can't help,don't trust anything they say.
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Vodacom's replyOfficial
23 Jun 2022, 08:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Jun 2022, 08:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team