They have deducted R869 for R599 fibre deal before they even install it.

Why would Vodacom deduct money from my account for something I dont even have or never had? We bought fibre almost 2 months back and we are still waiting for installation but they have started deducting money. This is ridiculous and worse they deducted more than what I signed for. First thing tomorrow morning I am going to cancel this deal. I am done with vodacom, all they want is money but we don't receive service.