They have committed ...

Good day thank you for the reply I have attached the actual complain, and have proof if the company needs same.


I app**** for a wifi at vodacom, the agent or consultant informed that the wifi is free for the first month, and that it was a month to month at R429 it's not a contract meaning you go pay at the shop and if you did not pay is disconnected. To my surprised vodacom tried to debit R739 to my account I never gave them a debit order mandate I never signed anything at vodacom for this contract. Vodacom send me an application form with a forged signature, false information that I was a manager and working for a company that I don't know off everything was false in that application. I have informed that those documents are forged and I never signed them and requested them to cancel the wifi service because that is something I never signed for. Instead they have went to my credit profile and loaded that I owe them while I don't. I have shared the communication with them with their agent but they have done nothing instead I get their clueless agents when I call them. I'm trying to get finance for a car as my new job requires one but now I'm unable because of that false debt of vodacom, if it happens that I loose my job because of their negligence and delays I'm gonna sue them, and open a case of ***** against them because is clear that they have committed *****. I'm not going to pay for something I did not sign at all their agents are pushing sales committing ***** and misrepresenting people. People must not take any Fibre wifi from vodacom because it's a ****. I want that wifi terminated with immediate effect and that debt be taken out of my credit profile with immediate effect before I engage my attorneys.