MvdW
Mynhardt van der Walt
1 reviews | Active since Dec 2016
14 Aug 2025, 10:20
They get consistently worse !!!!!!!!!!!
When is vodaom going to realise they have customers they have to service ? From online to App to call centre .. these guys manage to drop the ball at every single corner. Tried to do an onliune upgrade, get mail confirmation but after that nothing happens. I can guarantee you 100% Shameel Joosub has never .. ever spent the time to try to get service him self ..
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
15 Aug 2025, 07:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Aug 2025, 07:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MvdW
Mynhardt van der Walt's updateReviewer Update
17 Aug 2025, 13:07Yes ? When ?
MvdW
Mynhardt van der Walt's update17 Aug 2025, 13:07
Reviewer Update
Yes ? When ?