1 reviews | Active since Feb 2017

07 Jun 2017, 13:51

They gave me to itc

<p>I had so many problems with you and to cancel my contract that was 5 years old were i missed almost two upgrades. When i received a better offer you guys could not match it. So i cancelled that contract. They put my number on prepaid and i received a new contract. Then they continue to deduct the money. Until i stopped the debit order. After i cancelled it for how many times. No i cant get crediet because of you. I already gave the guys from trans union a call. Hipe this can be resolved as this is the reason i am leaving your service now its more inconfient. </p>

0
Replies (3)
Vodacom
Vodacom's reply07 Jun 2017, 14:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update08 Jun 2017, 12:51
Reviewer Update

And still i havent been called need this sorted out. All you do is post the same reply to all the reviews and nothing is happening. I need this sorted asap.

Vodacom
Vodacom's reply09 Jun 2017, 09:13
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team