They gave me ****,I am extremely angry

Subject: Complaint: Vodacom Home Internet Not Working

Dear Vodacom Support Team,

I am writing to formally complain about my Vodacom Home Internet service, which has not been working properly.

I have been experiencing ongoing connectivity issues, including no internet access and,despite them changing the router I am still experiencing connectivity issues . This issue has persisted for some time and is affecting my ability to work and use the service I am paying for.

I have reported the problem previously, but it has still not been resolved. I would appreciate a clear explanation of the cause of the issue, as well as an urgent resolution. If the problem cannot be fixed promptly, I would like to know what compensation or service credit will be app**** for the downtime.

Please treat this matter as urgent and contact me as soon as possible with an update.

Kind Regards Esethu