GM
Gladys M
1 reviews | Active since May 2020
01 Jun 2024, 18:47
They even argue over R10, which is their fault, haai shem
So! Vodacom can rob you off R10 and yet spend 23 minutes on a call trying to convince you that you are wrong and they are right. I did an Out of bundle limit lock in March and today the take my money, i waited 4 hours for their feedback only for them to give me R10 with no compensation for my inconvenience, haai shem Vodacom, i must say your service is pathetic.
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Replies (1)Vodacom's replyOfficial
03 Jun 2024, 07:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jun 2024, 07:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
