GM
Gladys M

1 reviews | Active since May 2020

01 Jun 2024, 18:47

They even argue over R10, which is their fault, haai shem

So! Vodacom can rob you off R10 and yet spend 23 minutes on a call trying to convince you that you are wrong and they are right. I did an Out of bundle limit lock in March and today the take my money, i waited 4 hours for their feedback only for them to give me R10 with no compensation for my inconvenience, haai shem Vodacom, i must say your service is pathetic.

0
Replies (1)
Vodacom
Vodacom's reply03 Jun 2024, 07:35
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team