1 reviews | Active since Jun 2009
They don't want to give me a top-up contract
I called the call centre to request and apply for a contract and they don't want to give me one. All they said as the reason I must contact Transunion credit beauro. I contacted transunion and there's no default or judgement against my name. I am also aware of this fact. But still they don't want to give it to me. The contract I app**** for is R299/m and I net +/-R17 000/m. What is the real problem??
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
The reported instance has been reviewed and addressed.
Kindly refer to our confirmation communicated via email.
Best regards
Elroy
The reported instance has been reviewed and addressed.
Kindly refer to our confirmation communicated via email.
Best regards
Elroy