1 reviews | Active since Feb 2018
They don't want to cancel my contract
I have Cancelled my month to month Contract for Fiber with Vodacom back in November of 2017, I am unable to Switch to my new ISP as Vodacom needs to Cancel the service. I have requested feedback from them numerous times and still haven't received anything except that all is canceled which is a lie!
I am still without any internet at home and now I have to pay Vodacom even more money for data!
Don't get Vodacom Fiber as it is a ******* with the bad service and expensive price you pay!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
We truly regret taking note of your experience. A message has been sent to the FTTH Cancellations team for review and feedback. We have requested that they make contact with you to assist further.
We apologise for any inconvenience caused.
Regards
Moddy
Good day
We truly regret taking note of your experience. A message has been sent to the FTTH Cancellations team for review and feedback. We have requested that they make contact with you to assist further.
We apologise for any inconvenience caused.
Regards
Moddy