M
Mpho

1 reviews | Active since Feb 2025

19 Feb 2025, 08:10

They don’t even de...

They don’t even deserve that 1 star this app won’t allow me to send a ZERO rating,so basically I had my account closed and paid up last year then they added something like data bundles which I never asked for my words to them was that I don’t want anything to do with Vodacom,they now handed me over for something I never asked for,I asked the agents to send my call recordings since I haven’t received them,now they are messing up my credit record because of the level of incompetence,negligence,and this is against the popi act horrible experience I had with Vodacom not even paying that 211 they must settle it!what a pathetic company this is ,such blood suckers who just want money and don’t care about their customers!sis!!!!Never again will I set foot in that store,******* business they doing there!!!!😤

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Replies (1)
Vodacom
Vodacom's reply19 Feb 2025, 08:26
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team