They don’t care about their existing clients, client that have been with them for over 20years

Item: Vodacom
Rating: 1
Author: Michele B

They don’t care about their existing clients, client that have been with them for over 20years. The customer service is non existent, you can’t get hold of the same person and have to keep retelling your issues and nothing gets sorted. No one returns calls

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Replies (1)

Vodacom's replyOfficial

11 Jun 2024, 07:35

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply11 Jun 2024, 07:35

Official