NM
Nthabee M

1 reviews | Active since Aug 2021

02 Aug 2022, 11:31

They don’t care about their customers

Poor service It’s been 11 months now my status is still saying active in state of settled ,I asked Vodacome to help me with this even now

I’m trying to take another contract with them but I can’t because of my previous contract that I cancelled and payed for everything

This review I’m writing it 10 times now but no change I went to Vodacom they told me to wait 2 to 3 days will see if it will change but what I know they won’t even bother them selfs to help me I will go back to take contract on Monday 8 of August will see if they help me

I will come with another review on Monday

0
Replies (1)
Vodacom
Vodacom's reply02 Aug 2022, 12:10
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team