MM
Mabu M

1 reviews | Active since Sept 2023

19 Sept 2023, 16:00

They don’t care about their customer needs

Vodacom keeps on chowing my data, I can’t buy data with the airtime I get from my contract they keep on giving me lossy excuses. The data I buy doesn’t even last 10 minutes then they blame my phone settings which they themselves assisted change so my data doesn’t just disappear at this point I regret having a contract them and I wouldn’t recommend anyone to sign up with them

0
Replies (1)
Vodacom
Vodacom's reply20 Sept 2023, 07:24
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team