MM
Mabu M
1 reviews | Active since Sept 2023
19 Sept 2023, 16:00
They don’t care about their customer needs
Vodacom keeps on chowing my data, I can’t buy data with the airtime I get from my contract they keep on giving me lossy excuses. The data I buy doesn’t even last 10 minutes then they blame my phone settings which they themselves assisted change so my data doesn’t just disappear at this point I regret having a contract them and I wouldn’t recommend anyone to sign up with them
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Replies (1)Vodacom's replyOfficial
20 Sept 2023, 07:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Sept 2023, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
