CM
Caro M
1 reviews | Active since Oct 2018
02 Nov 2018, 11:20
They don't care.
Useless again...
I've had the worst of the worst
Whoever thaught that they could fix these issues are delusional.
I've been in communication with Sarah Ledwaba....
Fair enough she tried to assist me. But as of the last two days. She's not replying to my emails. I've then asked her to contact me. As of now still no call.
How wonderful... And I called in...
Requesting to speak to her. Only to find out I need to AGAIN speak to after sales.
And then I spoke to Hope. She had to RE ESCALATE my case.
AGAIN
I wanted to speak to a manager...
Please... That man had no care. No questions. Just working for his pay...
they may take their case and chuck it.
This Client is finished.
.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
02 Nov 2018, 13:09 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2018, 13:09
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
