1 reviews | Active since Sept 2016
They don't even deserve a star
<p>Good day</p> <p> </p> <p>I opened an account with Vodacom, I banked at Standard Bank and switched to Capitec. In the meantime I went into vodacom and changed my banking details. They never uploaded it for the second month now in a row my acoount did bounce on Standard Bank ( thanx to Vodacom I owe Standard bank now R600.00) I went to pay the account on the 6 September 2016, after 30hours the phone is still blocked. After several hour on the phone with Vodacom I went to vodacom, they told me that they can't assist me (and this coming from the assistant manager) she only phoned into vodacom customer care and let me speak once again to a consultant. I don't now who is more pathetic the customer careline or the staff at the branch.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
The phone we are using is for work purposes, now we are losing bussiness so we will send you the bill for that.
The phone we are using is for work purposes, now we are losing bussiness so we will send you the bill for that.
