NM
Nolwazi M

1 reviews | Active since Jan 2016

20 Dec 2016, 12:54

They do not want to unblacklist my phone

<p> </p> <p>I am very disssapointed with Vodacom Store in Gateway to get my phone unblacklisted and they said i need to call vodacom for them to do it for me.</p> <p>I called vodacom and they told me to go to the store and i explained to them thery said it needed to be done on their side.Now i am being sent from pillar to post and i am really disgusted by the whole service.</p> <p> </p> <p>what must i do now?I need my phone open before close of business today or i am tasking this further.</p> <p> </p> <p>Nolwazi</p>

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Replies (1)
Vodacom
Vodacom's reply21 Dec 2016, 07:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team